Tech Unicorn is proud to have played a fundamental role in judicial transformation for courts around the world through the development of Unicorn Digital Courtroom. The Superior Court of California in Los Angeles was the first court in the United States to adopt this digital courtroom solution. The court deployed Unicorn Digital Courtroom which allowed it to improve service delivery, increase efficiency, and lower overall costs. It is the largest court in the country, with 600 judges in 400 courtrooms, all successfully using this platform to handle 37,000 hearings per month.

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Tech Unicorn built a complete digital courtroom experience for the Superior Court of Los Angeles that leveraged ACS & Microsoft Teams to provide elevated controls to the court admin and a collaborative experience for the external participants.

Digital Courtroom for Superior Court of Los Angeles, California

JUDICIAL TRANSFORMATION FOR
THE SUPERIOR COURT OF CALIFORNIA  

The customer support team at General Organisation for Social Insurance (GOSI) in the Kingdom of Saudi Arabia wanted to provide exceptional customer service, by incorporating remote channels of communication for customer queries. This goal was addressed using Microsoft Teams and Azure Communication Services to create a unique experience where the customers can request video assistance from the organization’s agent via their website.

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General Organisation for Social Insurance transformed their Contact Center with RISE providing a live agent connect using Azure Communication Services & Microsoft Teams.

RISE Digital Contact Center for GOSI, KSA

ENABLING VIRTUAL CUSTOMER SERVICE WITH TEAMS & AZURE COMMUNICATION SERVICES

Tech Unicorn enabled judicial transformation for courts in Saudi Arabia by developing a customised digital courtroom solution. The nation’s court system typically addresses more than 5000 hearings per day. During the global pandemic of 2020, all court procedures were inadvertently shifted to virtual platforms, which posed several administrative challenges as these structures did not accommodate automated recording functions or offer access to courtroom analytics. Our digital courtroom solutions enabled the nation to record virtual hearings and simultaneously improve its existing judicial services.

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Ministry of Justice Kingdom of Saudi Arabia's compliance requirement was met by Tech Unicorn by providing on-premise storage of auto-recorded virtual hearings held on Microsoft Teams.

Virtual Hearings for Ministry of Justice, Saudi Arabia

ENHANCING COURTROOM OPERATIONS IN
SAUDI ARABIA THROUGH VIRTUAL SOLUTIONS 

Tech Unicorn created a custom application that would enhance daily operations for a leading end-to-end transport provider, Mowasalat. This organization required a digital solution that would optimize its growing fleet, improve team collaboration, and streamline overall workforce management. 

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Tech Unicorn delivered a front line workers application for Mowasalat, Qatar to manage shift schedules, plan events, track location of the field workers and manage resources on Microsoft Teams for sports events held in Doha, Qatar.

MyShifts App for Mowasalat, Qatar

CONNECTED OPERATIONS AND REAL-TIME TRACKING FOR RESOURCE OPTIMIZATION

Clover is a leading South African dairy brand, offering a wide range of high-quality products. This trusted household brand that has been recognized for its excellence in social responsibility, environmental initiatives, and human resource management. The company used Microsoft Teams as its primary communication platform, relying on email as its secondary source of contact. It sought assistance from Tech Unicorn to create an integrated communication platform that would enable seamless collaboration between all internal parties.  

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Tech Unicorn partnered with Clover & Microsoft to drive modern work transformation by integrating all internal corporate communications on Microsoft Teams.

Accelerating transformation

WORLD'S FIRST AI DIGITAL COURTROOM FOR HYBRID JUSTICE

What we do

Unicorn digital courtroom

RISE - digital contact center

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